KOEK · Reference

    Ask your organisation.

    An internal business application where colleagues can ask their organisation questions. Ask Koekie brings knowledge and context from connected systems together, with sources, roles and a clear next step.

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    KOEK

    Ask Koekie

    From a work question to a supported answer

    An example from daily work

    Which agreement applies to this project, and who reviews the next step?

    1. Sources

      Knowledge, agreements and business context

    2. APPSS

      Data, rules and access permissions

    3. Your workspace

      Answer, source and permitted action

    One useful workspace that preserves the source, context and access permissions of the information.

    The internal application

    From a question to knowing what you can do.

    Colleagues do not need to know which system holds an answer. The application connects their question to available knowledge and business context. An answer shows what supports it and which information is still missing.

    1. Ask in the context of the work

      Ask about a way of working, an agreement or a responsibility. The relevant organisation, work area and record where available give the question meaning.

    2. Bring permitted sources together

      APPSS connects the selected systems with shared business rules and permissions. Agents help find relevant information; the source determines which facts are current and accessible.

    3. Understand the answer

      Ask Koekie explains its answer with navigable sources. A colleague can read further, ask a follow-up question or flag an agreement that needs clarification.

    4. Give the next step to the right role

      A question, a change proposal and an approval are different actions. Agreed permissions determine who can add information, review or execute.

    Who does what

    KOEK designs the user journey. APPSS supports how it works.

    For its clients, KOEK agrees how a user-friendly application should work for its users. The client organisation contributes its practical knowledge. Together they define the roles, responsibilities and intended journey.

    The organisation
    Defines the process, content, ownership and who may make each decision.
    KOEK
    Works with users to turn that into a clear experience: screens, interactions, roles and the right information at the right time.
    APPSS
    Provides the backend as a service: data, business rules, authorisation and integrations support the chosen journey, including authorised agents.

    The backend is ready to use.

    With this APPSS route, the client does not need to set up an extra application database or a separate backend instance. The managed backend includes data storage and executable business logic. KOEK can focus on the user experience; the organisation determines configuration and release.

    Agree together on what works

    Users see the next step. The team knows its responsibilities.

    KOEK and the organisation review the journey using familiar work situations. Agents help find information, explain and prepare. People review the agreements and retain control over changes.

    How do sources and permissions fit together?

    An integration makes information available within the agreed scope. Source, version, context and ownership remain clear. Agents receive the access their task requires; an answer does not grant additional decision rights. The external systems and actions to connect are agreed during configuration.

    This reference describes the internal workspace and the chosen APPSS service approach. It is not an inventory of integrations already in production.

    How KOEK works

    Start with your users’ journey.

    Begin with one question that currently takes colleagues through several systems. Agree on the answer and next step they need.

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